I don't have any experience with that supplier, but typically there are two routes you can go from here:
1. Get the tracking number, and open an investigation with the shipping company - it is always possible they mis-delivered or it got stolen
2. File a dispute with your credit card company (assuming you used a credit card rather than PayPal). This will be the easiest, and most likely will land you a credit.
On Sat, Dec 29, 2012 at 6:36 PM, Bob H. <robinhood13@gmail.com> wrote:
Has anyone dealt with Edge Angling?
I'm having a problem with them. Back in November, I placed an order with them for crosscut rabbit strips to the tune of $108. I never received the order. In early December, I contacted them and inquired about the status of the order - they responded that the order had shipped, and that the tracking number shows that it had been delivered on Nov 19th. It certainly was not delivered to my address.
I have since contacted them 6 times to ask for their assistance - haven't received a single reply. I'm really getting frustrated, and don't know what to do from here.
Has anyone had a similar experience with Edge Angling, or another supplier? Any suggestions on how best to proceed from here?
I'm appreciative of any response/suggestions you can provide. Thanks.
Cheers, and Happy New Year!
Bob Hendry
Southern Maryland
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