Hey Bob,
I'm glad to hear that everything has worked out for you with this situation. I have to give you credit for your handling of this You first started a post with an honest and open request for other peoples opinions on how to handle a problem. You did not come out of the gate insulting, cursing or demanding a boycott from the company that you are having issues with. You were simply looking for suggestions on how to get this resolved. You then posted a clear and informative correction when you discovered that it was not entirely their fault. It takes a big man to admit fully and openly that he made a mistake and publically corrects it. I wish more people would take this simple lession to heart. We all make mistakes from time to time and I for one has done my fair share. It happens, It's how we handle the situation that is the measure of a person.
If your ever at the beer ties, let me know. I'd like to shake your hand.
Hope the best for the new year,
Aaron
-- http://www.tpfr.org
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