Tuesday, January 1, 2013

{Tidal Potomac Fly Rodders} Re: Any dealings with Edge Angling Co in Middletown, RI??


Thank you for your responses.

 

As things turned out, the problem I had was largely my fault.  During the period mid-November - late-December, I've had issues with my email client, which led to several email client changes.  What I didn't realize is that each change resulted in a different 'from' email address.  The emails that I sent to Edge Angling came from different email addresses, confusing their server into thinking that they were from different folks. 

 

Secondly, each of the emails that I sent out was in reply to the email that I received early on from Peter G., thereby circumventing the 'support ticket system' on their web page.  I should have logged into the web site, and contacted them through their "Contact Us" link . . .

 

Yesterday I spoke with Peter; he was very helpful and apologetic.  He has assured me that the order will be re-shipped as soon as they can restock several of the items.  Consequently, my confidence in Edge Angling has been reaffirmed.  

 

Thanks again!  Cheers, Happy New Year, and Tight Lines!

 

Bob Hendry

Southern Maryland

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